Why bother involving people in service evaluation?

Martha Lester-Cribb

Martha Lester-Cribb

"In my role as an Evaluation Support Manager at ESS, I enjoy meeting people from organisations large and small, who are working in a range of different fields. I love the moment when you can see that evaluation has changed from being something dull they have to do, to something which makes sense to them, is useful and even fun! I have a special interest in helping projects explore how best to involve the people they work with in evaluation. For example by developing appropriate and accessible information collection methods or by inviting service users to become involved in the process of evaluation itself and I am always interested in hearing about projects’ experiences in this area.”

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