Tough Care Problems quiz

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Hopefully these questions helped you reflect on how to respond to some of the challenges faced by those who care for people living with dementia.

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Question 1 of 5

1. Question

When someone with dementia begins to argue, show hostility, or act agitated, one of the best responses is to…

Match their reaction by scolding or yelling – remind the patient that you are in control
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Maintain eye contact and use calm, reassuring words that acknowledge the person’s emotions
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Ignore their emotions and stay focused on what you are doing
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Question 2 of 5

2. Question

You attempt to get your patient, who suffers from dementia, ready for their shower. The patient loudly yells – “No! I already had a bath today”.

You understand that the last time the patient washed was three days ago. What is the best response to take in this situation?

In a frustrated voice – “You’re confused. The last time you washed was three days ago and you really need one now!”
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In a calm voice – “This is the time for your shower. Now, which shirt would you like to change into after your shower….this one or this one?”
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In a raised voice – “Nonsense. You haven’t washed today. You’re having a shower”
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Ignore the patient’s statement and, if the patient continues to refuse a shower, simply remove their clothes and give them a bed bath.
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Question 3 of 5

3. Question

A person with dementia goes missing causing great agitation for the family and is found later in the day by the police, unconcerned, in a different part of town. Do you advise the family to…

Cross fingers that it is not going to happen again
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Lock all the doors in the house and never allow the person to leave alone
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Make a plan for what to do the next time
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Question 4 of 5

4. Question

A sister and brother are in a ferocious dispute about whether their mother with dementia should go to a care home. As a care worker you should…

Listen to what everyone is saying and remember that there are processes such as guardianship or powers of attorney which have been created to resolve any disputes in the interest of the person with dementia
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Help explain that the brother is the head of the family now that their father is dead, and he should be making the major decisions
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Support the sister and take her side in the argument as she does most of the direct care and she’s on her knees with the stress of it
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Question 5 of 5

5. Question

You are a local care provider or social worker supporting a person living with dementia. Their family reports to you that the individual is having problems using the toilet properly at home and ask you about it. Do you…

Supply them with incontinence products and advise them about air freshening sprays and bleaching linen
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Refer them – via the GP – to the continence services for assessment and treatment, meanwhile giving practical advice and support including signposting to local supports
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Advise them that this is more or less inevitable in dementia, tell them where to buy pads at the supermarket, and recommend that they start looking for residential care
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