Policy background to the Hub
It all begins with a simple premise – for those who work in or alongside the public sector in Scotland, the next few years will bring change, uncertainty, challenge and opportunity.
How public services are being designed, funded and delivered is changing, fast – from the ever increasing influence of digital technologies and their potential to transform services and user expectations, to the evolving political landscape…the devolution of additional powers and responsibilities, of course, but also areas of local public service reform and the trend toward greater community empowerment.How public services are being designed, funded and delivered is changing, fast Those who govern and manage our public services today face a daunting task. To stretch limited budgets and resources to meet rising demand for services; to bend the spend, yet maintain and improve service quality, reliability and safety.
Those who deliver our public services are urged to recognise the importance of engagement – to better understand and meet the needs of the public. Yet change has rarely been so continuous and customer expectations rarely as high. The user demand has rarely been greater, and meeting it rarely more challenging. Such a climate requires public bodies to become more creative and innovative
Such a climate requires public bodies to become more creative and innovative in the way they think about and do service provision – to examine all possible avenues for cost and efficiency savings and capitalise on opportunities to review and, where appropriate, redesign the services they provide.Policy Hub Scotland can help spread ideas, expertise and good practice From co-design, partnering and joint service delivery to collaborative procurement, revenue generation and the application of smart technology. Right across Scotland, services – from all policy areas – are being designed, funded and delivered in ever more creative ways. The hope is that Policy Hub Scotland can play a role – however small – in this creative process. Providing a space for those who work in, or alongside, the Scottish public sector to EXPLORE new policy ideas, INFORM good practice and SHARE their knowledge and professional expertise. Helping them innovate their way from challenge to opportunity.