Harm in Care and Support Settings
22
Short Video Classes
9
‘Test Your Understanding’ sessions with case studies, feedback sessions, quizzes and collaborative whiteboards
5 hrs
CPD
With the option to make online notes on every class, download a Certificate of Completion & provide Learner Feedback
Available on-demand, this course has no scheduled removal date. From time to time, we update and refresh our training library to keep it current and relevant. Consequently, a course may be retired or replaced. And if that happens, we’ll always give learners at least 6 months’ advance notice so there’s plenty of time to complete it.
Outline
There are around 40,000 social work referrals about adults at risk of harm every year in Scotland. Over 5,500 of those proceed to investigation, with around 25% of such cases located in Care and Support settings.
Harm is Harm – by anyone or in any setting. There have been many examples where harm has gone unrecognised, undetected and under reported within care and support settings.
Developed in partnership with Sam McLean, one of Scotland’s leading Adult Support & Protection Trainers, this course looks at the complexity of harm in care settings; how health and social care professionals can recognise, report internally, refer externally and record incidents of harm; and, critically, the factors that can undermine the response to harm and how to mitigate them.
With 53 years’ experience in Social Work, Sam has designed and delivered training on the Adult Support and Protection (Scotland) Act in 20 local authority areas across Scotland.
If you are a frontline worker or manager in a care or support setting for adults, then – whatever your knowledge or experience – this course is for you.
Key Themes
With an interesting mix of video classes, case studies for personal reflection, and relevant feedback sessions this course provides learners with a comprehensive understanding of harm and the confidence of how to respond to it effectively in practice.
We’ll explore –
- What is Harm and Who is an Adult at Risk of Harm?
- The Scale and Scope of Harm and Types of Harm and their Implications
- Responding to Harm – Co-operation & Confidentiality
- The Complexity of Harm in Care and Support Settings
- What Can Undermine the Response to Harm – including tools that can help by ‘Understanding Thresholds of Harm and Reporting’ and ‘Early Indicators of Concern’
- The Safe System to Support and Protect Adults at Risk of Harm and the wider Legislative Framework, including the Offence of Wilful Neglect or Ill-Treatment
- How to Respond to an Adult who may have been harmed; and Reporting Guidance for Health & Care Workers
- When the Three Point Criteria for Harm is Not Met and why the assessment of risk need not stop there.
Detailed course agenda
Session 1: Introduction to Harm in Care and Support Settings
- The Scale and Scope of Harm (13 mins)
- The Principles of ASP (7 mins)
- What is Harm and Who is an Adult at Risk of Harm? (8 mins)
- Responding to Harm – Co-operation & Confidentiality (8 mins)
- Case Study (15 mins)
Session 2: Types of Harm and their Implications
- Understanding and Recognising Harm (16 mins)
- The Complexity of Harm in Care Settings (9 mins)
- The impact of Harm (5 mins)
- ‘Undue Pressure’ in Adult Protection (10 mins)
- Case Study (15 mins)
- Examples of Harm across Health & Social Care (11 mins)
- Sexual Harm in Care Settings (11 mins)
- Case Study (15 mins)
- Quiz (10 mins)
Session 3: What Can Undermine the Response to Harm
- Duty of Care – Staff Attitudes to Harm (8 mins)
- Resident on Resident Harm (8 mins)
- Understanding the Thresholds of Harm and Reporting (13 mins)
- Case Study (15 mins)
- Quiz (10 mins)
- Early Indicators of Concern (14 mins)
- Case Study (15 mins)
Session 4: The ‘Safe System’
- Working Together to Support and Protect Adults at Risk of Harm (16 mins)
- The Inter-Agency ASP Process (10 mins)
- Key Agencies and their Roles (13 mins)
- Case Study (15 mins)
Session 5: The Law around Adult Support and Protection
- The Legislative Framework (9 mins)
- Offence of Wilful Neglect or Ill-Treatment – Reporting Guidance for Health & Care Workers (6 mins)
- Where the Three Point Criteria is Not Met (4 mins)
- Checks and Balances in a Safe System (3 mins)
- Quiz (10 mins)
Session 6: Summary
- Adult Support & Protection is Everyone’s Responsibility
Your Feedback and Thoughts
Course rates for learners
1 Learner
Individual3-5 learners
Small group6-300+ learners
Large groupIntroducing Our Trainer
Sam McLean
Lead Adult Support & Protection Trainer
Sam McLean has been working in Social Work for 53 years including 23 years as an Independent Trainer and Public Sector Consultant working with over 90 publicly funded organisations across the UK.
Sam has been designing and delivering training in the protection of vulnerable adults for over 20 years and since 2007 this has been built around the Adult Support and Protection (Scotland) Act. Delivery in 20 local authority areas across Scotland has given Sam extensive and contemporary understanding of the key issues faced by staff who deliver and manage services across our communities.
A key focus of Sam’s work, around effective responses, has been the centrality of frontline workers recognising and responding to harm in any setting and the vital importance of ongoing inter-agency cooperation.
What our Learners say...
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