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Frequently Asked Questions

Yes, each learner will have access to a course’s content in full – be that streaming video classes, undertaking activities or downloading resources.

No, once enrolled on a course you can access the content whenever you like, in whichever order you like. You will be provided with your personalised learner profile, enabling you to log-in and log-out in your own time and work through the course at your own pace. You can also access any of the content at anytime – including the classes you’ve already completed.

Our online, on-demand training courses can be accessed anytime, anywhere. The course content will remain on your learner profile for a minimum of 6 months. Providing you with an easily accessible ‘library’ for future reference. The exact length of time each course’s content can be accessed for is listed on the relevant learning course homepage.

Each course is complimented with scheduled webchats with the trainers, so there is the opportunity to discuss any issues, queries or questions learners may have for trainers as they progress through the course. The webinars will be run as a series, spread over a number of months and learners will be informed in advance of the relevant dates. Each webchat will also be recorded and added to the relevant learning course, so it can be accessed by all enrolled learners – including those unable to join the webinar at a specific date and time.

No. Although we’d always hope every class on every course is of real value to you – we appreciate there will be some topics or issues that will be of greater interest to you than others. As a result, each course is entirely free-form – you can access any class, anywhere, anytime, in whichever order you wish. Completing as much of the course as you like.

Should you wish to access a certificate of completion for a course without having completed a class, visit our ‘Support Page’.

What learners are saying...

Cara Davis, Carr Gomm
COURSE: Dementia – the One Stop Guide
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A lot of Dementia training is too focused on the science around what Dementia is and how it effects the body. Great to have the practical insight for challenges faced on the front line. I really enjoyed the course and it was amazing to be able to go through it in my free time rather than having to commit to a set time each week.
Jill Drummond, Clifton Hall School
COURSE: Building resilience in Scotland's boys
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The vast majority of the course was outstanding. The presenters were very knowledgeable and delivery was very engaging. I look forward to completing more courses where i can!
Martin McGarrity, Inverclyde HSCP
COURSE: Adults with Incapacity
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The course better met my needs as I am visually impaired. I got more out of the distance learning approach as I was able to start, pause for reflection and stop when I needed to. I got more out of this approach than a traditional class based learning session.
Pauline Ryding, Cairn Primary School
COURSE: Mental Health and Wellbeing in Scotland's schools
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The course was excellent and I particularly liked the fact that I could access the material in my own time and at my own pace.
Elinor Steel, NHS Lanarkshire
COURSE: Building resilience in Scotland's boys
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The course was great and there was so much information to watch, listen, read and reflect on - probably more useful than a conference would have been in that respect.
Donna MacIntosh, Buckie High School
COURSE: Building resilience in Scotland's boys
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I really enjoyed this - liked being in control of when to participate. I always like when the presenter brings their message to the "real" world and gives me ideas I can actually use.
Dawn Findlay, Aberdeenshire Council
COURSE: Adults with Incapacity
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I loved the course. It was well laid out and well presented. Thank you
Patricia Wilson, Park School
COURSE: Mental Health and Wellbeing in Scotland's schools
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I can't honestly think of anything that would improve the course. I thought the videos didn't run too long and were very relevant to the topics being discussed.
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