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Your Learner Journey

Purchase an online course

Participants can be registered on to a course via the ‘Buy This Course’ button on each learning course homepage. Learners registered on to a course will be sent their individual login details within 1 working day.

Login to your own learner profile

Each course participant has their own individual learner profile. From this profile they will be able to access the course(s) they have purchased; monitor how they have progressed through each course; and be kept up-to-date on any new courses that are developed.

Progress at your own pace

The learning from each course is entirely free-form. Watch video classes, engage in activities and download digital resources whenever you like, in whichever order you like. Simply mark each task as ‘complete’ when you are ready.

Login and Logout at any time

Login to a course at any time and our course progression software will let you see which video classes you’ve already completed and where you left off last time.

Certificate of completion for your CPD

Once you have marked the course as fully completed, a ‘certificate of completion’ will be available for you to download and/or print off.

Add more online courses to your learner profile

If you wish to purchase more online courses, these will be added to your existing learner profile for you to access at any time. All the available content from all your courses will be accessible for you to watch or download whenever suits.

Sample learner profile
Our learner feedback

The figures below are from feedback forms completed by the 2,000 learners who undertook Policy Hub courses between January 2021 and September 2022.

How would you measure? (out of 100)
Course content 93%
Customer Care 95%
Did you feel in control of your own learning?
Yes 96%
Would you undertake further Policy Hub training?
Yes 95%
Sample certificate of completion

Any queries? Did we miss anything?

If you have any questions regarding our online learning courses, please don’t hesitate to get in touch via our contact details at the bottom of this page.