Strategic commissioning of health and social care services – the role of communities and the third sector
FRIDAY 24 NOVEMBER 2017
With a keynote input from Diana Hekerem, Head of Strategic Commissioning Support at the Improvement Hub, this half-day training seminar will focus on the commissioning of Health and Social Care services and the role communities and the third sector can play in this process. It will explore:
- the next steps for strategic commissioning – what does successful strategic commissioning look like?
- the importance of effective engagement with service providers in the independent and third sectors to help design and commission services based around user needs
- the need for third sector providers to evidence their value to commissioners and adopt a ‘commercial’ mindset
- removing the barriers between commissioners and providers and other opportunities to improve the commissioning process
|DIANA HEKEREM, Head of Strategic Commissioning Support, Improvement Hub, Healthcare Improvement Scotland
SUSANNE MILLAR, Chief Officer, Planning, Strategy and Commissioning, Glasgow City Health and Social Care Partnership
LINDA IRVINE, Strategic Programme Manager – Mental Health and Wellbeing, NHS Lothian
ANNIE GUNNER LOGAN, Director, CCPS – Coalition of Care and Support Providers in Scotland
GWENN MCCREATH, Chief Executive, Health-in-Mind
BRIAN CAVANAGH, Managing Director, Brian Cavanagh Consulting & former Chair, NHS Lothian
AMANDA BRITAIN, Strategy Lead, Technology Enabled Care Programme & Vice Chair, Iriss
The long-term ambition of health and social care integration is to support a shift from primary to preventative care and from the acute to the community sector. Health and Social Care Partnerships have been tasked with delivering this transformational change.
Integrated Joint Boards are empowered to help shift the balance of care in two key ways – through the management and overview of an integrated health and social care budget; and the allocation of resources as directed by an agreed strategic commissioning plan. Get both right, and IJBs will help deliver services that are more efficient, more effective and more responsive to the needs of the communities they serve.
Amanda Britain, Strategy Lead, Technology Enabled Care Programme & Vice Chair, Iriss
Susanne Millar, Chief Officer, Planning, Strategy and Commissioning, Glasgow City Health and Social Care Partnership
Diana Hekerem, Head of Strategic Commissioning Support, Improvement Hub, Healthcare Improvement Scotland
Linda Irvine, Strategic Programme Manager – Mental Health and Wellbeing, NHS Lothian
Brian Cavanagh, Managing Director, Brian Cavanagh Consulting & former Chair, NHS Lothian
Gwenn McCreath, Chief Executive, Health-in-Mind
Annie Gunner Logan, Director, CCPS – Coalition of Care and Support Providers in Scotland
- Effective ways to engage and influence
- Barriers to engagement between commissioners and providers
- Opportunities and suggestions to improve the commissioning process
Diana is the Head of Strategic Commissioning Support for the Improvement Hub of Healthcare Improvement Scotland. Previously Diana was Marie Curie’s Divisional Business and Service Development Manager for Scotland, and Head of Partnerships & Commissioning for Scotland, Wales and Northern Ireland. Her work demonstrates a commitment to partnerships, using research and evidence, to deliver improvements in outcomes for patients and their families. Her palliative care service redesign programmes have covered urban and rural areas, with published evaluations including health economics and health outcome measures.
Diana has a Masters in Economics and has previously worked in international development in the Ukraine and Nigeria, and fundraising for Marie Curie and the Red Cross. Diana is founder of Chukwu, a charity supporting investments to end poverty in Africa and supports community engagement as Trustee with the National Wallace Monument charity and its Scottish heroine project.
Susanne worked in residential care for older people, then completed a post graduate in Social Work in 1990, moving to work in area teams with vulnerable children and families. After 6 years she moved into strategy and planning, firstly in Children’s services, then in adult services. Susanne returned to operational social work in 2006, when she became the Head of Children Services in Glasgow City, then assuming the additional roles of Head of Homelessness and Asylum Services.
In 2012, Susanne became the Assistant Director for Social Work Services in Glasgow, and more recently in 2014, took on the role of Chief Officer for Planning, Strategy & Commissioning for Glasgow City HSCP, while retaining a CSWO role for Glasgow City. Susanne has always worked in Glasgow, and is committed to partnership working to address the many, varied and complex issues which contribute to the need for people of Glasgow to access health and social care services.
Linda is charged with responsibility for developing and implementing Lothian’s Strategy for Mental Health and Wellbeing. She also leads a number of regional and national developments including 6 Public Social Partnerships in Lothian. In 2007, with Professor Kirsty Forsyth, Linda established an academic/practice partnership called the ‘Transformation Station’ to underpin service redesign with robust evidence which has driven significant change programmes to improve outcomes for people with mental health problems. In 2012, following an international leadership programme, she established the ReD:Collaborative focussed on improving outcomes for people with mental health issues, substance misuse problems and in contact with the criminal justice system.
In June 2013 Linda was appointed as an Honorary Senior Research Fellow by the Senate of Queen Margaret University in recognition of her significant contribution to the development and delivery of evidence-based practice in healthcare. She is currently studying for her Professional Doctorate in Health and Social Sciences. Her research is focused on addressing health inequalities.
Annie Gunner Logan is the Director of CCPS – the Coalition of Care and Support Providers in Scotland, a membership body for third sector social care organisations. On behalf of CCPS, Annie serves on a number of Scottish Government advisory groups relating to health and social care.
Annie has served as a non-executive member on a range of public and voluntary sector boards, including the UK drug and alcohol treatment charity, Phoenix Futures, and the Office of the Scottish Charity Regulator (OSCR).
In 2013 she was appointed by the (then) Deputy First Minister to serve on the Expert Working Group on Welfare in an Independent Scotland. In 2014 she was appointed as a Non-Executive Director of the Scottish Government.
Annie has a Masters Degree in Social and Public Policy from the University of Edinburgh.
Gwenn is Chief Executive of Health in Mind, which works mainly in Edinburgh, Lothian and Borders; Health in Mind also runs Trauma Counselling Line Scotland, for survivors of abuse and hosts the operational delivery of the recently launched ‘In Care Survivor Support Fund Scotland’.
Health in Mind is a values-based charity, delivering a range of mental health and wellbeing services, including support; talking therapies; day services; information; self-management, connecting people/communities and equalities work.
As Chief Executive of Health in Mind, Gwenn has twelve years’ experience of running a charity which includes a wide range of person-centred services. During this time, Health in Mind staff, volunteers and people who use or might use services have come together with other stakeholders to identify and develop a range of supports and solutions, some of them described in the session today.
Gwenn has wide-ranging voluntary sector experience, working at senior level in RNIB Scotland and RNIB UK prior to joining Health in Mind. She recently completed six years on the Board of Volunteer Scotland; she is Chair of Royal Blind, the largest sight loss charity in Scotland, and has recently joined the Board of EVOC, the umbrella body for Edinburgh’s voluntary sector. She is also a founding member of the Scottish Mental Health Co-operative and part of the Alliance Leadership Team for the In Care Survivor Support Fund Scotland.
Brian has over 25 years experience of leadership in health and social care in Scotland. As a former Chair of NHS Lothian and former Chair of Social Services in Edinburgh City Council, much of his career involved bringing health and social care together. During his time as Chair at NHS Lothian he led the establishment of the first integrated health and social care partnership in West Lothian which shaped thinking on the introduction of Integration Joint Boards.
He currently runs a mentoring consultancy working as a trusted advisor to clients in the NHS and the not for profit sector. He specialises in the role of board governance.
Amanda Britain is a home & wellbeing expert, researcher and housing professional. She specialises in service improvement between the housing sector and partners in health and social care. Amanda is currently the Strategy Lead for the Technology Enabled Care Programme.
For more than 10 years, Amanda led the national improvement programme on place, home and housing, playing a pivotal role in securing important improvements in health, social care and housing collaboration.
Amanda is the Scotland member for the Communications Consumer Panel, Vice Chair of Iriss, a member of Alzheimer Scotland’s policy committee and until recently chaired the Scotland Board of the Chartered Institute of Housing.
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