One-day conference

Everyone needs to Care – developing a highly skilled, supported and engaged care workforce

Everyone needs to care conference image
Being held in partnership with College Development Network (CDN), this ‘by invitation’ conference will bring together an invited audience of senior management and workforce leads from across Scotland’s social care services – including health and social care partnerships, independent and third sector care providers, the NHS and Scotland’s colleges. It will explore the following key themes:

  • Integration and the changing models of social care delivery
  • the shared challenges and opportunities this presents to Scotland’s care workforce
  • the new national care standards and how colleges and service providers can work together to ensure workforce training and skillsets meet evolving care service needs and re-design
  • developing attractive career pathways in care
  • a career in care in 2025 – the skillsets required for our future care workers


RICHARD ROBINSON, Audit Manager, Audit Scotland
HENRY MATHIAS, Strategic Lead, Health and Social Care Standards, Care Inspectorate
DR JOHN KEMP, Interim Chief Executive, Scottish Funding Council
PROFESSOR GEORGE CROOKS OBE, Chief Executive Officer, Digital Health & Care institute
AUDREY CUMBERFORD, ‎Principal & Chief Executive, West College Scotland
DR DONALD MACASKILL, Chief Executive, Scottish Care
LESLEY JOYCE, ‎Head of Service Humanities, Care and Services, Scottish Qualifications Authority
LYNDSAY LAUDER, ‎Head of Workforce Development, NHS Greater Glasgow and Clyde
PHILLIP GILLESPIE, ‎Head of Learning and Development, Scottish Social Services Council
SYBIL LANG, Health Education Development Officer, College Development Network
PROFESSOR PAUL MARTIN CBE, Depute Principal, University of the West of Scotland
DYLAN WHITE, Foundation Apprenticeship Regional Manager, Skills Development Scotland
CATH COONEY, House of Care Programme Director, The ALLIANCE
ALEX DAVIDSON, Chair of the Scottish Adult Protection Convenors Committee & Independent Chair, Perth and Kinross Adult Protection Committee
The demographic pressures facing health and social care services have been well documented. Between 2012 and 2037, Scotland’s pensionable age population is estimated to increase in number by 27% … compared to a 4% rise in the working age population and a 5% increase in the number of children. Although this doesn’t necessarily indicate that the number of older people requiring care will rise by a similar margin over the same period, a significant increase is widely anticipated. And with Scotland’s healthy life expectancy rate (the number of years people can expect to live in good health) remaining largely stagnant over the last decade, it is likely that a larger number of older people will require care and support for longer.

Within a climate of limited public finances and resources, Health and Social Care services are being transformed to try to meet this challenge. The ‘Right People, Right Place, Right Time’ principle aims to ensure Scotland’s population continues to receive high quality person-centred care delivered in the most appropriate setting for the individual and their family – often in a home based or homely setting rather than in hospital. Carers are central to this approach.

Just over 200,000 people work in social work and social care in Scotland, around one in 13 people in employment. Many more may be required to meet future demand for care services. Popular perception holds that carers are overworked and undervalued – performing mundane, ‘low level’ tasks with little opportunity for career progression or personal development. In reality, a career in care presents multiple pathways and opportunities into employment and further and higher education programmes (e.g. clinical, community, education, and management settings) with associated remuneration and benefits’ packages. A career in Care is an extremely rewarding area of work where you can really make a difference to people’s lives – see what students and former students say.

So how can we work together to engage, support and upskill our current care workforce? How can we develop career pathways that are attractive to potential care workers of the future? And what attitudes, skillsets and qualifications will our future care workforce require to continue to meet evolving service needs and demands?


Registration and morning refreshments

Chair’s Opening Remarks
Alex Davidson, Chair of the Scottish Adult Protection Convenors’ Committee and Independent Chair, Perth and Kinross Adult Protection Committee

Welcome Address
Audrey Cumberford, ‎Principal and Chief Executive, West College Scotland

Session 1: Right people, right place, right time

Keynote Address
Richard Robinson, Audit Manager, Audit Scotland

Scotland’s new Health and Social Care Standards – implications for higher and further education
Henry Mathias, Strategic Lead, Health and Social Care Standards, Care Inspectorate

Keynote Address
Dr John Kemp, Interim Chief Executive, Scottish Funding Council and Dylan White, Foundation Apprenticeship Regional Manager, Skills Development Scotland

Joint Question and Answer Session

Tea and coffee break, opportunities for networking

Session 2: Working together to develop care workforces

Imagining better: the potential of the care workforce
Dr Donald Macaskill, Chief Executive, Scottish Care

NHS and College partnership working
Lyndsay Lauder, ‎Head of Workforce Development, NHS Greater Glasgow and Clyde and Sybil Lang, Health Education Development Officer, College Development Network

Workforce and long term conditions: what people and services can achieve together
Cath Cooney, House of Care Programme Director, The ALLIANCE

Joint Question and Answer Session

Lunch and opportunities for networking

Chair’s Welcome Back

Session 3: Future-proofing our care workforce – Ensuring training and skills meet evolving service needs and re-design

Qualifications for Career Pathways in Care
Lesley Joyce, Head of Service Humanities, Care and Services, Scottish Qualifications Authority

Learning and development of the social services workforce within the context of integrated services
Phillip Gillespie, ‎Head of Learning and Development, Scottish Social Services Council

A career in nursing in 2025 – the attitudes, skillsets and qualifications required for our future nursing workforce
Professor Paul Martin CBE, Depute Principal, University of the West of Scotland

Joint Question and Answer Session

The Rise of Digital Health and Care, White Knight or White Elephant?
Professor George Crooks OBE, Chief Executive Officer, Digital Health and Care institute

Question and Answer Session

Chair’s round-up and closing remarks
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Richard Robinson, Audit Manager, Audit Scotland
Richard Robinson is an Audit Manager in the Performance Audit and Best Value team at Audit Scotland. Audit Scotland gives independent assurance to the people of Scotland that public money is spent properly, efficiently and effectively. Richard managed the recent audit of NHS workforce planning which was published in July 2017. This first report focuses on overall workforce planning arrangements, looking at how well placed the NHS workforce is to meet the current and future demands of the Scottish population. A second report will be published in 2018/19, and will look more closely at the community-based workforce, such as community nurses and GPs. Richard is a CIPFA qualified accountant, and has worked on financial and performance audits across the public sector for the Audit Commission and Grant Thornton in England, before joining Audit Scotland.

Henry Mathias
Henry Mathias, Strategic Lead, Health and Social Care Standards, Care Inspectorate
Henry started work as a full-time dad, then established a successful childcare business before becoming an early years inspector. Qualified in social work, Henry has a wealth of experience regulating and improving care services.

After transferring from the Care Commission, he managed the National Registration team and achieved positive outcomes for older people following the collapse of Southern Cross. He then returned to his early years leadership role and has been influential in changing the culture of regulation from measuring compliance with provider inputs to assessing and improving experiences of children. For example, he has taken a lead role busting myths about our approach to risk and play and improving our reputation with external partners. This recently involved producing ‘My World Outdoors’, a good practice resource promoting outdoor play as part of the Care Inspectorate’s aim to improve as well as regulate services.

Henry is currently our Strategic Lead developing the new National Care Standards. As well as leading this project, Henry is continuing with other strategic commitments, including early years publications and liaison with the SSSC.

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Dr John Kemp, Interim Chief Executive, Scottish Funding Council
John Kemp is currently Interim Chief Executive of the Scottish Funding Council. His previous post was as Director of Access Skills and Outcome Agreements at the Council, responsible for outcome agreements for universities and colleges, leadership of its work on access, skills and quality as well as supporting mergers and collaborations. He has been with the Council in a variety of roles since 2000.

Before working for the Funding Council he worked in publishing and local government. He has also taught and served on governing bodies in both the college and university sectors.

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Professor George Crooks OBE, Chief Executive Officer, Digital Health & Care Institute
@dhiscotland @CrooksGeorge
Professor George Crooks is currently the Chief Executive of the Digital Health and Care Institute, Scotland’s national innovation centre for digital health and care. He leads an organisation that is tasked with delivering innovation in digital health and care that will help Scotland’s people to live longer, healthier lives and create new jobs for the economy. DHI provides opportunities for Scotland’s public sector, academia, charities and industry to co-design digital solutions to some of the country’s biggest health and care challenges.

He was previously the Medical Director for NHS 24 and Director of the Scottish Centre for Telehealth & Telecare. George was a General Medical Practitioner for 23 years in Aberdeen latterly combining that role as Director of Primary Care for Grampian. George is on the Board of the European Connected Health Alliance. He is currently a Board member and past president of the European Health Telematics Association, and is on the Board of the European Foundation for Critical Care. He leads the Integrated Care Action Group on behalf of the European Commission within the European Partnership for Active and Healthy Ageing. He is Chair of the Scottish Digital Health and Care Innovation Programme Board, focussing on the adoption and delivery, at scale, of technology enabled care services across Scotland. He is also an adjunct Professor of Telehealth at the University of Southern Denmark.

He was awarded an OBE in the Queen’s New Year Honours List 2011 for services to healthcare.

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Audrey Cumberford, ‎Principal & Chief Executive, West College Scotland
Having graduated in 1987 with a Bachelor of Education, Audrey moved to Bristol University to take up a two year Graduate Assistant Lecture post, undertaking research within the field of sports psychology. Following this, she left the Higher Education sector and moved into private industry where she held a number of roles within the pharmaceutical and product design industries, specialising in marketing.

After seven years she returned to education, taking up her first management role within the College sector at Edinburgh’s Telford College.

In 1999, Audrey moved to a senior management position in Reid Kerr College in Paisley, before being appointed as Principal and Chief Executive in January 2011.

In December 2012, Audrey was appointment Principal Designate, leading the merger of the three West Region Colleges before taking on the role of Principal and Chief Executive of West College Scotland in August 2013.

Audrey will complete her second term as a Ministerial appointed member of the Scottish Funding Council which invests around £1.5 billion of public money each year in Scotland’s Colleges and Universities.

Audrey is a member of the Colleges Scotland Board, Vice Chair of the Colleges Principals Group and is a member of the Royal Society of Edinburgh Education Committee. Audrey has served as a non- exec Director of the Renfrewshire Chamber for over 5 years, during which time she was appointed President of the Renfrewshire Chamber in December 2014 for a two year term.

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Dr Donald Macaskill, Chief Executive, Scottish Care
@DrDMacaskill @scottishcare
Dr Donald Macaskill is the Chief Executive of Scottish Care. Scottish Care is the membership organisation of providers of care home and care at home/housing support services. Numbering nearly 1000 organisations Scottish Care members employ over 100,000 staff. Dr Macaskill sits on a number of strategic and policy groups and has a particular interest in human rights-based approaches to care and support.

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Lesley Joyce, Head of Service Humanities, Care and Services, Scottish Qualifications Authority
Lesley has been employed in education, training, skills and qualifications for around thirty years. She worked with a sector skills council for ten years and joined SQA in 1998, holding posts within Qualifications Directorate and with International Team.

Current role as Head of Humanities, Care and Services Team within Qualifications Directorate leading a large, senior team of Qualifications Managers and Officers to ensure the development, maintenance and implementation of fit for purpose qualifications, assessment, processes and support materials for the following occupational and curriculum areas:

  • Social Subjects (History, Geography, Modern Studies, Politics, Classical Studies)
  • Social Sciences (Psychology, Sociology, Philosophy, Religious Moral & Philosophical Studies, Care, Childcare)
  • Health & Social Care
  • Learning & Development, Community & Youth Work, Advice, Guidance & Counselling
  • Legal and Justice Services

Whilst leading up SQA’s International Team, Lesley undertook work in a number of countries including China, India, USA, Hong Kong and Singapore.

Previous employment includes ten years with an industry training organisation representing and promoting skills, qualifications and training needs within the retail distributive sector across Scotland.

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Lyndsay Lauder, ‎Head of Workforce Development, NHS Greater Glasgow and Clyde

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Phillip Gillespie, ‎Head of Learning and Development, Scottish Social Services Council
@P_DGillespie @SSSCnews
Phillip joined the Scottish Social Services Council (SSSC) in April 2016 as Head of Learning and Development. This followed 18 years in local government where he held a range of management and frontline posts.

Prior to joining the SSSC Phillip held the post of Assistant Head of Social Services (Adult Care) for Clackmannanshire Council and Stirling Council (shared service). He has a particular interest in work based learning, workforce planning and emerging models of care that support the integration of the Health and Social Services workforce.

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Sybil Lang, Health Education Development Officer, College Development Network
Sybil Lang graduated from Edinburgh University with a BSc in Nursing Studies and Social Science in 1988 and a MSc in Nursing and Education in 2000. Sybil worked within the clinical setting for over 20 years in Intensive Care and High Dependency settings before being appointed as a Clinical Nurse Specialist in Pain Management in 1995 and developed pain services within NHS Lothian. Sybil was successful in securing funding through the Florence Nightingale Fellowship to work with pain services in Seattle, USA. Sybil was also the first nurse to be awarded funding for a research project with the Wellcome Trust within NHS Lothian. Sybil was also appointed as a 0.2% Lecturer with University of Edinburgh Nursing Studies department from 2003 until 2006 and continued in a role of liaison lecturer until 2016.

Sybil left NHS Lothian in 2005 for a national role within NHS Education Scotland to lead on developing the role of Physician Assistants in Anaesthesia (PAAs) in Scotland and worked closely with NES, Scottish Government and the University of Edinburgh Medical School to ensure the successful appointment of PAAs across several Health Boards in Scotland. Sybil was subsequently appointed as a E tutor at the University of Edinburgh in 2007 part-time whilst maintaining her national role with NES and developed and delivered on the MSc programmes in Anaesthesia and Pain Management. Sybil also successfully completed her Postgraduate Certificate in Teaching and Learning in Higher Education in 2008.

Sybil was successfully appointed to lead on Health; Social Care; and Early Years and Childhood Practice across the college sector in 2009. This role involves working closely with the Scottish Government, Scottish Funding Council, Skills Development Scotland, Scottish Qualification Authority, and employers including NHS Boards, Local Authorities, Independent and Voluntary Sector, ensuring the college sector is proactive in responding to government policy drivers within the care sector and producing learners who are work-ready and able to be employed within the care workforce both now and in the future. The Care Strategy Steering Group (CSSG) provides a platform to work across the sector with key stakeholders to ensure a consistent national approach to qualification development and delivery, industry-driven avoiding duplication, best use of public funding but with regional and local flexibility. Sybil represents the college sector on several Government committees including the Skills Investment Plan for Early Years Workforce Expansion, CNO Commission into developing and widening access to Nursing and Midwifery Education and Careers and supports the college sector work-based learning network. Sybil is also working to complete her certificate in Professional Coaching by October 2017. In her spare time Sybil enjoys marathon running and spending time with her family.

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Professor Paul Martin CBE, Depute Principal, University of the West of Scotland
As the University’s Depute Principal and Depute Vice Chancellor, Professor Paul Martin CBE has responsibility for deputising for the University’s Vice Chancellor, and leading the delivery of academic programmes across the University’s six Schools (Health Nursing and Midwifery, Media Culture and Society, Business and Enterprise, Science and Sport, Engineering and Computing and Education). He also has Executive responsibility for Strategic Planning and Development including liaison with the Scottish Funding Council in securing agreement for the University’s Outcome Agreement.

Paul joined the University in March 2009 as Executive Dean for Education Heath and Social Sciences. He took the additional responsibilities of Vice Principal International in 2011 becoming Interim Depute Principal in May 2012 and substantively appointed in May 2013.

From 2004 – 2009 Paul was Chief Nursing Officer( Scotland’s most senior nurse) and Director for Health Workforce for Scotland, advising the Cabinet Secretary and Ministers on all matters relating to nursing, midwifery, health visiting and the allied health professions. This saw Paul leading policy advice on workforce planning, pay and reward, staff governance and education and development. Paul also led on professional regulation including advising on legislative requirements. During this period Paul led the development of Scotland first integrated health workforce plan, the career framework for NHS Scotland, models of consultant and advance practice and co-chaired Modernising Medical Careers for Scotland. Paul was also the sponsoring Director for NHS Education Scotland responsible for its performance management. Across these roles Paul managed a budget of circa £650 million.

Prior to this Paul was Chief Executive in NHS Highland and in NHS Orkney.

In 2010-12 Paul led the development of the EU-funded and World Health Organisation-supported Family Health Nursing project. This project attracted significant global interest from developed and developing countries seeking cost effective ways to improve healthcare provision. Paul is a registered nurse and health visitor (public health nurse) and was previously a registered midwife. He holds a Diploma in Management Studies and a Masters in Business Administration. In the 2017 New Years Honours List, Paul was awarded the Commander of the Most Distinguished Order of the British Empire (CBE) for services to healthcare and education.

In 2007 Paul was awarded an Honorary Doctor of the University of the West of Scotland for services to nursing, healthcare and the wellbeing of the people of Scotland.

Paul was appointed to the Expert Roster for WHO on International Health Regulations by the Director General in 2013, with the appointment further extended in 2017 to 2021.

In April 2017 Paul became Chair of the Chief Nursing Officer for Scotland Commission on Widening Access to Nursing and Midwifery education. The Commission is due to report by the end of 2017.

Paul is also a non-executive Trustee of Ardgowan Hospice in Greenock.

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Dylan White, Foundation Apprenticeship Regional Manager, Skills Development Scotland
Dylan leads the implementation of Foundation Apprenticeships across the South East of Scotland and in Forth Valley. He has worked in a number of qualifications and skills development roles since 1999, including producing new Higher and Advanced Higher qualifications for SQA, designing regulatory policy for entry-level qualifications in England and managing reforms to Modern Apprenticeships.

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Cath Cooney, House of Care Programme Director, The ALLIANCE
Cath is the Programme Director of the House of Care Programme at the Health and Social Care Alliance Scotland (the ALLIANCE), the national third sector intermediary for a range of health and social care organisations. Cath works collaboratively with national and local partners in the development of transformational models in primary care through the House of Care approach, which is being implemented at ‘adopter sites’ in Lothian, Glasgow, Tayside, Lanarkshire and Ayrshire, and more recently in Grampian. The key aim is to support health and social care to flourish by building the Scottish capacity for person centred care through collaborative, care and support planning conversations. Cath has extensive experience from senior programme and policy leadership positions across public health, health and social care, and third sectors in Scotland; and in child and family health research in Sweden.


Alex Davidson
Alex Davidson, Chair, Scottish Adult Protection Convenors and Independent Chair, Perth and Kinross Adult Protection Committee
Alex is the Independent Chair of the Perth and Kinross Adult Protection Committee and Scottish Adult Protection Convenors Chair. A Joint Improvement Team Associate, Alex was previously Head of Adult Services in South Lanarkshire Council Social Work Services and Area Manager in Easterhouse, Glasgow, and Motherwell. Currently working with JIT colleagues on Partnership and Integrated working, Reshaping Care for Older People, Learning Disability, and Delayed Discharge in different NHS Board and Local Authority areas. Leading work on introduction of Re-ablement approach in care at home services. Previously, Alex was involved in the Self Directed Support Pilots run by the Scottish Government.
Alex is a Board member of a Key Housing Association, PAMIS (in partnership with people with profound learning disabilities and their carers), and VOX (Voices of Experience, mental health service users for Scotland). Alex is also a Doonhammer, and lifelong Queen of the South supporter, a follower of Bob Dylan, and a climber of mountains.

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College Development Network
College Development Network (CDN) with the creation of the Health Education Development Officer (HEDO) post in 2009 and subsequent formation of the Care Strategy Steering Group (CSSG) continues to work closely with Scottish Government, Scottish Funding Council, Universities Scotland, Skills Development Scotland, NHS Education for Scotland, Scottish Social Services Council, NHS Boards, Local Authorities, Voluntary and Independent sectors and key stakeholders to explore how working in partnership can offer national, flexible transferable education solutions to achieve a highly skilled ambitious workforce responsive to the challenges of providing high quality, safe and person centred care for Scotland’s communities both today and in the future.

Aims of this work

  • Further develop and build on robust flexible transferable employer led education partnerships with NHS Territorial Boards, Local Authorities, Independent and Voluntary Sectors across Scotland
  • Ensure CDN is represented at regional education partnerships chaired by workforce planners
  • Ensure Scotland’s colleges are positioned to deliver qualifications across Scotland by increasing awareness of care jobs and careers, pathways into employment and career pathways
  • Specifically support delivery of national qualifications for young people capitalising on labour market intelligence across Scotland
  • Ensure a standardised national approach with local to the apprenticeship family delivery programmes in care including still meeting local workforce requirements whilst avoiding duplication and providing best use of public funding

For more information visit CDN’s ‘Care and NHS Network’ webpage –

Registration for this event has now closed.

College Development Network,
Argyll Court,
Castle Business Park,

Tel: 01786 892 000

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By Car
To reach CDN by car, the estimated journey times are as follows:

  • Aberdeen – 2 hours 35 minutes
  • Dundee – 1 hour 7 minutes
  • Edinburgh – 55 minutes
  • Glasgow – 40 minutes
  • Inverness – 2 hours 50 minutes

By Train / Bus
The nearest train station is Stirling. It takes seven minutes by taxi from Stirling Railway Station to College Development Network.

There is a Park and Ride Bus service available. View further information about the Castleview Circular route on Stirling Council’s website. The CDN offices are located near stop 3 – ‘Castle Business Park at Erskine Court’.

By Foot / Bike
CDN offices are around a 40-minute walk from the centre of Stirling. Nextbike have several bicycle parking stations around Stirling, including the Castle Business Park.