Inspiring Effective Corporate Governance: Improving the Quality of Boardroom Conversations

Boardroom conversations image cropped and resized

WEDNESDAY 14 JUNE 2017

LIPTON ACADEMY, 170 CROWN STREET, GLASGOW

HALF-DAY TRAINING SEMINARS (AM & PM)

Event Outline

Faced with limited budgets and resources and a rising demand for services, public service providers have needed to become more creative and innovative in their design and delivery – often with services (and governance arrangements) being shared, merged or integrated. Against this challenging backdrop, strong and effective Boards are critical. Now, more than ever before, Boards of public bodies and their partner agencies need to focus on their organisation’s purpose – be clear about that purpose and its intended outcomes for citizens and service users. They need to ensure that their strategy, their policies, their decisions and their delivery truly reflect the needs of those they serve.

The quality of conversation around the boardroom table is a key factor in board effectiveness. When governance fails it is usually down to lack of effective conversation. This in turn leads to poor relationships and lack of trust. How can we ensure that our boardroom conversations are as good as they can be?

Join us for these half-day board development seminars and discover the essentials of great boardroom conversations. Through a series of interactive exercises you will have the opportunity to:

  • Self-assess and explore your own behavioural profile
  • Discover the impact your default way of speaking may be having on fellow board members
  • Learn how to ‘read the room’, become more influential, spot stuck patterns of conversation and intervene to change them
  • Discover how to adjust your language and make the conversational moves that will result in powerful, effective conversations and a more productive and engaged board.

Supported by

Speakers

Margaret Williamson

Director, Boardroom Development Limited

Neil Stevenson

Chief Executive, Scottish Legal Complaints Commission

Bill Brackenridge

Chair, Scottish Legal Complaints Commission

Agenda

AM SEMINAR

08:30-09:00     Registration and morning refreshments

09:00-09:15     Welcome, Introductions, Objectives and Masterclass Guidelines
Our trainer: Margaret Williamson, Director, Boardroom Development Limited

09:15-09:35     The changing nature of governance and leadership; lessons learned from organisational failures and the importance of boardroom conversations
Including observations from Bill Brackenridge (Chair) and Neil Stevenson (Chief Executive) of the Scottish Legal Complaints Commission

09:35-09:45     Introduction to research on the structure of conversations

09:45-10:30     Understanding conversational actions – the ‘4 player model’
An individual exercise and group discussion mapping the conversational system – “Part 1: Identifying and changing stuck patterns of conversation

10:30-10:45     Tea and coffee break, opportunities for networking

10:45-11:00     The unspoken rules that govern our conversational interactions
A self-assessment exercise mapping the conversational system – “Part 2: Understanding your personal and team profile

11:00-11:45     The language we use in conversation and its impact on others (individual exercise)

11:45-12:15     Effective boardroom conversations
Interview with Bill Brackenridge and Neil Stevenson on effective boardroom conversations at SLCC. Followed by a whole-group Question and Answer session

12:15-12:30     Summary, individual and group reflections and next steps

12:30   Seminar close

PM SEMINAR

12:30-13:00     Registration and sandwich lunch

13:00-13:15     Welcome, Introductions, Objectives and Masterclass Guidelines
Our trainer: Margaret Williamson, Director, Boardroom Development Limited

13:15-13:35     The changing nature of governance and leadership; lessons learned from organisational failures and the importance of boardroom conversations
Including observations from Bill Brackenridge (Chair) and Neil Stevenson (Chief Executive) of the Scottish Legal Complaints Commission

13:35-13:45     Introduction to research on the structure of conversations

13:45-14:30     Understanding conversational actions – the ‘4 player model’
An individual exercise and group discussion mapping the conversational system – “Part 1: Identifying and changing stuck patterns of conversation

14:30-14:45     Tea and coffee break, opportunities for networking

14:45-15:00     The unspoken rules that govern our conversational interactions
A self-assessment exercise mapping the conversational system – “Part 2: Understanding your personal and team profile

15:00-15:45     The language we use in conversation and its impact on others (individual exercise)

15:45-16:15     Effective boardroom conversations
Interview with Bill Brackenridge and Neil Stevenson on effective boardroom conversations at SLCC. Followed by a whole-group Question and Answer session

16:15-16:30     Summary, individual and group reflections and next steps

16:30   Seminar close

Venue

Hosted by

Lipton Academy
Wheatley Group – Loretto Housing Association,
Lipton House,
170 Crown Street,
Glasgow,
G5 9XD