Impacted by this, Jenn spent the weekend thinking through the encounter and others she had come across over the years. She couldn’t think of a single incident in the school that hadn’t been caused by distress…either a child’s distress or an adult’s.
Her Senior Management Team agreed. And so, the school changed it’s mindset and approach – from ‘challenging behaviour’ to ‘distressed behaviour’.
“They’re not challenging us,
they’re asking us for help”