One-day Conference

Health and Social Care Leadership – leading your organisation toward the 2020 Vision

Health & Social Care Leadership image
OVERVIEWAGENDASPEAKERSSUPPORTERSREGISTER TO ATTENDVENUE
OUTLINE
With an opening session led by Audit Scotland, exploring the key issues raised in their recent reports on Health and Social Care, this one-day conference will bring together leaders and senior managers from across the sector to explore:

  • The changing models of health and social care
  • Examples of good practice and innovative approaches to service provision, resource allocation and funding
  • The key pressures facing those who lead health and social care services in Scotland
  • The leadership skills required to survive and succeed
  • The challenges to achieving organisational change and establishing organisation-wide strategies
  • The role of leadership in driving effective multi-agency partnership-working and integration

FEATURING

JILLIAN MATTHEW, Audit Manager, Audit Scotland
GORDON NEILL, Senior Manager, Audit Scotland
DR LINDSAY BURLEY CBE, Chair, NHS Education for Scotland
DAVID WILLIAMS, Chief Officer, Glasgow City Health and Social Care Partnership
SIMON STEER, Head of Strategic Commissioning, NHS Highland
DAVID SMALL, Director of East Lothian Health and Social Care Partnership
MARGARET PARSONS, Information Governance Lead for Source (previously HSCDIIP), National Services Scotland
VINCE MCGARRY, Project Manager, The Govan SHIP Project
CATHY FALLON, Director of Loretto Care
GORDON MCLEAN, National Programme Manager – Transforming Care After Treatment, Macmillan Cancer Support
JACKIE MCGUIRE, Head of Public Law and Regulatory Division, Brodies LLP
BECCA GATHERUM, Policy, Information & Research Lead, Scottish Care
BRIAN CAVANAGH, Managing Director, Brian Cavanagh Consulting
ALEX DAVIDSON, Chair of the Scottish Adult Protection Convenors Committee & Independent Chair, Perth and Kinross Adult Protection Committee (Conference Chair)
BACKGROUND
Health and social care providers face increasingly difficult challenges. These include limited budgets and resources; an ageing population; an increasing number of people with long-term health conditions; the growth of delayed hospital discharges; and rising expectations of personally-tailored care services. All to be met, and overcome, within a climate of significant and ambitious change.

Major reform is under way to integrate health and social care services. This following hard on the heels of recent legislation around Self-Directed Support and the Personalisation Agenda. Change within the sector appears continuous, and its pace appears to be accelerating. To survive and succeed in such a climate, providers must become agile, responsive and outcome-focussed. This may require Leaders and Senior Managers across the sector to adopt new skills and approaches. The ‘accidental’ hands-on manager may be required to become the ‘assertive’, strategic leader.

AGENDA

09:00-09:45
Registration and morning refreshments

09:45-10:00
Chair’s welcome and introduction
Alex Davidson, Chair of the Scottish Adult Protection Convenors Committee & Independent Chair, Perth and Kinross Adult Protection Committee

Health & Social Care – an overview of the current landscape

10:00-10:20
Health and Social Care Integration – risks, key challenges and the scale of change required
Gordon Neill, Senior Manager, Audit Scotland

10:20-10:40
The changing models of health and social care – getting from here to there
Jillian Matthew, Audit Manager, Audit Scotland

10:40-11:20
Panel and audience discussion – “Achieving the 2020 Vision”
Led by Audit Scotland, this panel and audience discussion will provide an opportunity for panellists and delegates to share examples of good practice and showcase innovative changes that could be made to services, resources and funding to better meet demand and provide better care and support in the community.

  • David Small, Director, East Lothian Health & Social Care Partnership
  • David Williams, Chief Officer, Glasgow City Health and Social Care Partnership
  • Gordon Neill, Senior Manager, Audit Scotland
  • Jillian Matthew, Audit Manager, Audit Scotland

11:20-11:35
Tea and coffee break, opportunities for networking

Leading toward the 2020 Vision – overcoming the barriers to collaboration

11:35-11:50
Loss of identity – developing real integrated budgets
Simon Steer, Head of Strategic Commissioning, NHS Highland

11:50-12:05
Enabling the improvement of strategic planning and commissioning – the sharing of information and robust Information Governance
Margaret Parsons, Information Governance Lead for Source (previously HSCDIIP), National Services Scotland

12:05-12:20
Why are we discussing barriers?
Cathy Fallon, Director of Loretto Care

12:20-13:00
Panel and audience discussion – “Overcoming the barriers to collaboration”
Led by our Chair, Alex Davidson, panellists will share their thoughts and personal experiences of the barriers to collaboration and integrated working; the key leadership issues and challenges faced; and the leadership skills and approaches required to achieve the 2020 Vision.

  • Simon Steer, Head of Strategic Commissioning, NHS Highland
  • Margaret Parsons, Information Governance Lead for Source (previously HSCDIIP), National Services Scotland
  • Cathy Fallon, Director of Loretto Care
  • Becca Gatherum, Policy, Information & Research Lead, Scottish Care
  • Brian Cavanagh, Managing Director, Brian Cavanagh Consulting

13:00-13:45
Lunch

Leading your organization to meet the challenge

13:45-14:10
Afternoon Keynote Address – “Strong wind of change – the leadership skills required to survive and succeed”
Dr Lindsay Burley CBE, Chair, NHS Education for Scotland

14:10-14:30
Bringing health & social care services together – a case study
Gordon McLean, National Programme Manager – Transforming Care After Treatment, Macmillan Cancer Support

14:30-14:50
Beyond leadership? The key role of coordination and collaboration in driving multi-agency partnership-working and integration
Vincent McGarry, Project Manager, Govan Integrated Care

14:50-15:05
Joint Question and Answer Session

15:05-15:45
Open forum – “Surviving and succeeding in a climate of continuous change”
Facilitated and led by: Jackie McGuire, Head of Public Law and Regulatory Division, Brodies LLP

Building on the themes raised earlier in the day, these facilitated discussions will explore a range of key management issues across the sector –

  • Building a culture of organisational learning and development
  • Developing and empowering your employees
  • Managing risk amidst uncertainty
  • Overcoming the barriers to collaboration and best practice sharing
  • What next? Staying ahead of the curve

15:45
Chair’s Round-up and Closing Remarks

SPEAKERS
Jillian Matthew
Jillian Matthew, Audit Manager, Audit Scotland
@AuditScotland
Jillian joined Audit Scotland in 2003 and has worked on performance audits mainly within the NHS sector. She is an Audit Manager and led on the recent Changing models of health and social care audit. Other audits Jillian has been involved in include the annual overview of the NHS, management of patients on NHS waiting lists, reviews of cardiology services and orthopaedic services, and an overview of mental health services. Previously Jillian worked at NHS Fife as a researcher within the public health department.


Gordon Neill
Gordon Neill, Senior Manager, Audit Scotland
@AuditScotland
Gordon is a Senior Manager with Audit Scotland. For much of the past ten years, he has been closely involved in the audit of Best Value in various councils. Over the past year, he has overseen the audit of social care and was part of the team which recently completed the audit report on health & social care integration, published in December.


Lindsay Burley
Dr Lindsay Burley CBE, Chair, NHS Education for Scotland
Lindsay Burley has worked in the Scottish NHS for over forty years, as a doctor, manager, chief executive and non-executive director; and was the first chair of the National Waiting Times Centre Board for Scotland. She now chairs NHS Education for Scotland and recently stepped down as Chair of the Scottish Association for Mental Health (SAMH). With her husband, Robin, she runs a business specialising in business coaching and conflict management from their home in Musselburgh.
Lindsay is a Fellow of the Royal College of Physicians of Edinburgh, the Royal College of General Practitioners, and the Royal Society for the encouragement of Arts, Commerce and Manufactures.
Lindsay was awarded the CBE in December 2010 for her services to health.


David Williams
David Williams, Chief Officer, Glasgow City Health and Social Care Partnership
“I qualified as a social worker in 1988 and worked for 2 years in Easterhouse and then 7 years in Drumchapel as a Social Worker and Senior Social Worker.

I moved to the children’s charity NCH in 1997 as Service Manager to set up and run a range of integrated children and family services in the Moray Council area. I was based in Moray until 2004 after which I worked as an Assistant Director for NCH based in Glasgow. In 2005 I moved to the post of Service Director at Quarriers where I remained until returning to Glasgow as Assistant Director of Social Work Services in June 2009. I became Executive Director of Social Care Services in Glasgow in December 2012 and Chief Officer Designate for the Glasgow City Health and Social Care partnership in July 2014. I was appointed formally to the Chief Officer position by the Glasgow City Integration Joint Board at its first meeting on 8 February 2016.”


Simon Steer
Simon Steer, Head of Strategic Commissioning, NHS Highland
Simon qualified as a social worker in 1987, and worked in residential and community based child care and generic posts in central Scotland. Moving back home to the Highlands in 1992, he has held both operational and strategic management posts, several of which were joint posts across health and social work, in both children and adult care spheres. In recent years, Simon has worked with the Scottish Government and has been active in the development of both policy and practice of integration across Health and Social Care. His current focus is the development and delivery a collaborative approach towards strategic commissioning across all Sectors of Health and Social care.


David Small
David Small, Director of East Lothian Health and Social Care Partnership
David began working with the NHS in 1985 on the Graduate Management Trainee Scheme and joined NHS Lothian 1988 as an administrator at Edinburgh’s Royal Sick Children’s Hospital.

Over the span of his career David has had experience in primary care, acute care and mental health care in all different areas of Lothian. In 2011, he became General Manager of East Lothian and Midlothian Community Health Partnerships (CHPs) before then he was the General Manager of Edinburgh’s Community Health Partnership.

In 2013, David was appointed Director of East Lothian Health and Social Care Partnership. In this post he is responsible for Health and Social Care provision in East Lothian and managing the transition of the new, combined service of health and social care as well as being responsible for primary care for all of Lothian. Additionally, David is project sponsor for the Royal Edinburgh Hospital re-provision program and is the NHS Lothian representative on the National Primary Care Strategic Group.

David lives in Edinburgh and is married with two children. He enjoys activities such as cycling, hill-walking, cooking and reading.


Margaret Parsons
Margaret Parsons, Information Governance Lead for Source (previously HSCDIIP), National Services Scotland
With a BSc (Hons) in Sociology and Social Policy and a background in Health Records Management, Margaret joined National Services Scotland in 2003 as the national Data Quality Assurance Manager. She has worked in the Health Service since the 1970s and is well experienced in handling data.

For the past 2-3 years she has been involved in two main areas of work supporting Health and Social Care Integration: Information Governance and Dataset development. She has been responsible for developing the Information Sharing Protocol (ISP) and Service Level Agreements (SLA) for the Source (formerly HSCDIIP) work and ensuring the Partnerships sign up to these. She has just completed the 2016/17 Information Sharing Agreement which will replace the current ISP and SLA.

Her other key role is in the development of the Community Health Activity Datasets (CHAD) including District Nursing which went live in April 2015 and the Community Mental Health dataset which has just been released. She is currently working on a Health Visiting and a Homelessness dataset for consultation.


Vince McGarry
Vince McGarry, Project Manager, The Govan SHIP Project
Vince has been with the NHS for over 25 years, starting in 1988 as a Laboratory Scientist in Anaesthetics. A career change in 2000 led to him moving through Human Resources and becoming Clinical Services Manager for Glasgow Dental Hospital & School in 2003. In 2008 he took on the wider role of Performance Planning Manager for the Oral Health Directorate covering the whole of NHS Greater Glasgow and Clyde until taking on his current role as project manager for the Govan SHIP project in March 2015.

Vince has led on several Capital and service change projects from conception to implementation requiring the support and co-operation of a wide range of stakeholders ranging from senior NHS clinicians and University leads to the Scottish Government.

These include million pound plus redesign and refurbishment projects in the Dental Hospital & School, the consolidation of community dental services into new dental centres in Royal Alexandra Hospital and Alexandria Health & Care Centre and the centralisation of sterilisation and decontamination of dental instruments across all acute and community dental services in NHSGGC.

His current role now has him working with colleagues across the Health and Social Care Partnership, General Practice, Social Work and the Third Sector.

Vince likes to run and his opinion is that you can never have too many guitars.


Cathy Fallon
Cathy Fallon, Director of Loretto Care
Cathy has worked in nursing and social care for 37 years having completed her nurse training in London where she specialised in acute, community and forensic care. She worked for 3 years at the Maudsley Hospital in London as a Clinical Nurse Specialist within a multi-disciplinary team on a randomised controlled study that compared community care with hospital admission for people with acute psychiatric conditions.

Cathy was a voluntary member of the Independent Monitoring Board at Barlinnie Prison for 7 years until the monitoring process was re-structured last year as part of a national review.

Cathy is a qualified counsellor and group therapist and completed her MBA through the Open University. She moved to Scotland in 1990 where she worked for Lanarkshire Health Board as a Clinical Nurse Manager setting up the first multidisciplinary Community Mental Health team in the area.

Cathy moved to the voluntary sector in 1993 working with Loretto as Deputy Director and latterly as Director when Loretto became a member of the Wheatley Group in 2014. Within this time Loretto has played a pivotal role in moving the focus of care and support from institutional to community care settings, and was the principal organisation involved in the closure of the 140 bedded homeless hostel, the Great Eastern Hotel, in Glasgow.


Gordon McLean
Gordon McLean, National Programme Manager – Transforming Care After Treatment, Macmillan Cancer Support
Gordon completed his nurse training in 1992, following which he specialised in the area of palliative care. He worked across a number of settings including within the field of HIV/AIDS and Ceutzfeldt Jakob Disease (CJD). For the last decade he has focused on service improvement within healthcare systems within cardiac and cancer services both regionally and nationally.

Since 2013 Gordon has been the National Programme Manager for the Transforming Care After Treatment Programme, working for Macmillan Cancer Support. Gordon is leading a programme of work to improve the services and support provided to those who have been affected by cancer after they have completed their treatment. This is a 5 year programme with a core focus of the programme being to ensure that people affected by cancer are at the centre of developments and partnerships to test new approaches to service delivery which could be rolled out widely across Scotland.


Jackie McGuire
Jackie McGuire, Head of Public Law and Regulatory Division, Brodies LLP
Jackie is a specialist in the field of local government law and has over 20 years experience at the coal face. Recognised as a leader in the field by Legal 500 and Chambers and Partners she regularly advises local authorities on their powers and decision making processes including in relation to education and social care.

In addition to the provision of practical legal advice, Jackie is highly experienced in the delivery of training on conduct and governance. She heads up the firm’s Public Law & Regulation team and also it’s Public Sector Services Group, which is focused on the delivery of tailored services to our public sector clients. Jackie is also involved in assisting clients improving service delivery by modernising and streamlining their business models.

Jackie has a strong track record in compulsory purchase and major infrastructure projects. Her well-developed project management skills ensure a practical and pragmatic approach to problem solving.


Becca Gatherum
Becca Gatherum, Policy, Information & Research Lead, Scottish Care
Becca graduated from the University of Edinburgh in 2012, having completed an MA in Sociology and Social Anthropology. Having a family background and personal interest in the care of older people, she wrote her final year dissertation on factors affecting the provision of elderly residential care in contemporary Scotland.

Becca joined Scottish Care in October 2012, and her role has developed over that period. Having started as a Policy & Information intern, she then became Policy & Communications Officer before taking on the Policy, Information and Research Lead role in 2016. During her time at Scottish Care, she has been responsible for the development of a number of key Scottish Care publications, including the ‘Partnership for Improvement’ report in 2015.

Becca is passionate about the value placed on older people’s care and support, and about the role of the independent sector in improving care quality and outcomes.


Alex Davidson
Alex Davidson, Chair, Scottish Adult Protection Convenors and Independent Chair, Perth and Kinross Adult Protection Committee
Alex is the Independent Chair of the Perth and Kinross Adult Protection Committee and Scottish Adult Protection Convenors Chair. A Joint Improvement Team Associate, Alex was previously Head of Adult Services in South Lanarkshire Council Social Work Services and Area Manager in Easterhouse, Glasgow, and Motherwell. Currently working with JIT colleagues on Partnership and Integrated working, Reshaping Care for Older People, Learning Disability, and Delayed Discharge in different NHS Board and Local Authority areas. Leading work on introduction of Re-ablement approach in care at home services. Previously, Alex was involved in the Self Directed Support Pilots run by the Scottish Government.

Alex is a Board member of a Key Housing Association, PAMIS (in partnership with people with profound learning disabilities and their carers), and VOX (Voices of Experience, mental health service users for Scotland). Alex is also a Doonhammer, and lifelong Queen of the South supporter, a follower of Bob Dylan, and a climber of mountains.


Brian Cavanagh
Brian Cavanagh, Managing Director, Brian Cavanagh Consulting
Brian has over 25 years experience of leadership in health and social care in Scotland. As a former Chair of NHS Lothian and former Chair of Social Services in Edinburgh City Council, much of his career involved bringing health and social care together. During his time as Chair at NHS Lothian he led the establishment of the first integrated health and social care partnership in West Lothian which shaped thinking on the introduction of Integration Joint Boards.

He currently runs a mentoring consultancy working as a trusted advisor to clients in the NHS and the not for profit sector. He specialises in the role of board governance.


WITH CONTRIBUTIONS FROM
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Audit Scotland logo


SUPPORTED BY

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Loretto Care


HELD IN PARTNERSHIP WITH

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CPP Seminars Scotland
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